Using the web pages at www.akz.hr, customers may make online purchases of bus tickets for regular passenger transport. For each online purchase, the customer agrees to the Online Ticket Sale General Terms and Conditions, the Zagreb Bus Station's General Terms and Conditions for Bus Station Operations and the General Terms and Conditions of Transportation of the selected carrier.
If the column "Delivery Method" in the timetable overview shows "email", the customer who has purchased a ticket on the www.akz.hr website is required to print out the ticket and may board the bus using such ticket. If the column "Delivery Method" in the timetable overview shows "ticket office", the customer who has purchased a ticket on the www.akz.hr website is required to visit the ticket office in order to receive the ticket by presenting the purchase confirmation and transaction number. If the ticket is sent to the customer via email, it cannot be obtained at the ticket office.
For round-trip tickets, the customer is required to book the return trip in accordance with the General Terms and Conditions of Transportation of the selected carrier.
When purchasing the ticket for a destination involving the crossing of one or more borders, the customer shall have a valid travel document.